Tags : Browse Projects

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Support Incident Tracker

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  Analyzed 2 days ago

Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every ... [More] communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them. [Less]

119K lines of code

0 current contributors

over 5 years since last commit

116 users on Open Hub

Inactive
5.0
 
I Use This

OTRS

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  Analyzed almost 3 years ago

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to ... [More] inbound inquiries. OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]

1.12M lines of code

18 current contributors

about 3 years since last commit

53 users on Open Hub

Activity Not Available
4.07143
   
I Use This

Cerb

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  Analyzed about 2 hours ago

Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

394K lines of code

0 current contributors

over 4 years since last commit

9 users on Open Hub

Inactive
4.2
   
I Use This

MOHA Chat

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  Analyzed about 11 hours ago

MOHA Chat is a free and open source chat solution. Comes with intuitive web client. Less resource consuming on server side and fast on client side. Can run on most shared hosts. Only requires Apache with PHP and MySQL on server side. Users can deploy a chat service in a matter of minutes and their ... [More] users can use their browsers to use the service. [Less]

51.6K lines of code

0 current contributors

over 13 years since last commit

2 users on Open Hub

Inactive
5.0
 
I Use This

zammad

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  Analyzed 1 day ago

Zammad is a web based open source helpdesk/customer support system

385K lines of code

0 current contributors

1 day since last commit

2 users on Open Hub

Very High Activity
0.0
 
I Use This

ADefHelpDesk

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  Analyzed almost 3 years ago

A Free Open Source Help Desk / Support Desk / Ticket Tracker Module

0 lines of code

0 current contributors

0 since last commit

2 users on Open Hub

Activity Not Available
5.0
 
I Use This
Mostly written in language not available
Licenses: mit

R7.HelpDesk

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  Analyzed 1 day ago

Help desk (support desk, ticket tracker) module for DNN Platform, based on ADefHelpDesk code

12.4K lines of code

0 current contributors

over 5 years since last commit

1 users on Open Hub

Inactive
0.0
 
I Use This

erxes Inc

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  Analyzed 4 months ago

erxes Inc, an open source customer engagement platform for entrepreneurs. This is for marketing, sales, support teams so they can better connect, build trust and grow their customer in a better and affordable way. Replace Salesforce, Hubspot and Intercom with the open source, mission & community driven ecosystem.

254K lines of code

36 current contributors

4 months since last commit

0 users on Open Hub

Activity Not Available
0.0
 
I Use This

aTicket

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  Analyzed almost 3 years ago

The aTicket project delivers extensive support ticket functionality for small to medium sized help desks services. Distributed under the GPL v.2 licence, it is based on earlier open source projects known as eTicket and osTicket. Why does aTicket exist? Because the eTicket project has moved away ... [More] from true open source. Although I can understand the reasons, it remains my belief that one of the healthiest ways to achieve sound development is to remain within the standard open source licences. Why open source? Hardly needs stating here, but the key reasons are the ability to incorporate code from other good open source projects and the fairest protection for contributors to the project. New contributors welcome :) [Less]

8.79K lines of code

0 current contributors

over 14 years since last commit

0 users on Open Hub

Activity Not Available
0.0
 
I Use This

ITrack

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  No analysis available

ITrack aims to be a free and useful helpdesk request tracking application.

0 lines of code

0 current contributors

0 since last commit

0 users on Open Hub

Activity Not Available
0.0
 
I Use This
Mostly written in language not available
Licenses: bsd