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Support Incident Tracker

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  Analyzed about 22 hours ago

Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every ... [More] communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them. [Less]

119K lines of code

0 current contributors

about 8 years since last commit

116 users on Open Hub

Inactive
5.0
 
1 Review
I Use This
Mostly written in PHP
Licenses: gpl
Tags helpdesk helpdesksystem php support supportdesk ticket ticketmanager ticket_system tickettracking web

OTRS

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  No analysis available

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to ... [More] inbound inquiries. OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]

0 lines of code

18 current contributors

0 since last commit

53 users on Open Hub

Activity Not Available
4.07143
   
2 Reviews
I Use This
Mostly written in language not available
Licenses: AGPL3
Tags callcenter communication crm cti email help helpdesk incident issue issue_tracking itsm management 16 more...

Cerb

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  Analyzed 1 day ago

Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

394K lines of code

0 current contributors

about 7 years since last commit

9 users on Open Hub

Inactive
4.2
   
0 Reviews
I Use This
Mostly written in PHP
Licenses: devblocks...
Tags bug_tracking collaboration crm email helpdesk incident issue issue_tracking itil php productivity request 4 more...

MOHA Chat

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  No analysis available

MOHA Chat is a free and open source chat solution. Comes with intuitive web client. Less resource consuming on server side and fast on client side. Can run on most shared hosts. Only requires Apache with PHP and MySQL on server side. Users can deploy a chat service in a matter of minutes and their ... [More] users can use their browsers to use the service. [Less]

0 lines of code

0 current contributors

0 since last commit

2 users on Open Hub

Activity Not Available
5.0
 
0 Reviews
I Use This
Mostly written in language not available
Licenses: gpl
Tags ajax chat instant_messaging javascript php presence scriptaculous supportdesk web

zammad

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  Analyzed about 11 hours ago

Zammad is a web based open source helpdesk/customer support system

587K lines of code

0 current contributors

2 days since last commit

2 users on Open Hub

Very High Activity
0.0
 
0 Reviews
I Use This
Mostly written in Ruby
Licenses: AGPL3
Tags coffeescript customersupport helpdesk helpdesksystem itsm ruby rubyonrails support supportdesk ticketing web

R7.HelpDesk

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  Analyzed 1 day ago

Help desk (support desk, ticket tracker) module for DNN Platform, based on ADefHelpDesk code

12.4K lines of code

0 current contributors

over 8 years since last commit

1 users on Open Hub

Inactive
0.0
 
0 Reviews
I Use This
Mostly written in C#
Licenses: mit
Tags aspdotnet c-sharp dnn dotnetnuke helpdesk module supportdesk

erxes Inc

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  Analyzed about 17 hours ago

erxes Inc, an open source customer engagement platform for entrepreneurs. This is for marketing, sales, support teams so they can better connect, build trust and grow their customer in a better and affordable way. Replace Salesforce, Hubspot and Intercom with the open source, mission & community driven ecosystem.

1.19M lines of code

36 current contributors

2 days since last commit

0 users on Open Hub

Very High Activity
0.0
 
0 Reviews
I Use This
Mostly written in TypeScript
Licenses: gpl3
Tags CRM customerservcicechat customer_service customersupport entrepreneurs entreprise helpdesk hubspot intercom knowledgebase lead marketing 8 more...