OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to
... [More] inbound inquiries.
OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]
ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework.
Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning
... [More] Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Controlling; flexible configuration, customizing and expandability regarding your individual requirements. [Less]
FusionPBX is an open source project that provides a customizable and flexible web interface to the very powerful and highly scalable multi-platform voice switch called FreeSWITCH.
It can be run on the operating system you are comfortable with and hardware of your choice. Unlimited extensions
... [More], voicemail-to-email, music on hold, call parking, analog lines or high density T1/E1 circuits and many other features. It provides the functionality your business needs and brings corporate level phone system features to small, medium and large businesses. [Less]
Intelligent dialer for Freeswitch
This project aims to create a dialer application to deliver message to a high amount of users. This is not a telemarketing application, we aim to provide an easy simple dialer system to reach community of users.
You can easily manage your campaign, phonebooks
... [More], subscriber, gateway and start delivering your messages [Less]
Small scale, standalone, CRM web application targetted at municipal government needs. Context switched feeds (XML, JSON, etc) allow it to easily be integrated into existing environments.
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