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Support Incident Tracker

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  Analyzed about 4 hours ago

Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every ... [More] communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them. [Less]

119K lines of code

0 current contributors

almost 7 years since last commit

116 users on Open Hub

Inactive
5.0
 
1 Review
I Use This
Mostly written in PHP
Licenses: gpl
Tags helpdesk helpdesksystem php support supportdesk ticket ticketmanager ticket_system tickettracking web

zammad

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  Analyzed about 10 hours ago

Zammad is a web based open source helpdesk/customer support system

493K lines of code

0 current contributors

1 day since last commit

2 users on Open Hub

Very High Activity
0.0
 
0 Reviews
I Use This
Mostly written in Ruby
Licenses: AGPL3
Tags coffeescript customersupport helpdesk helpdesksystem itsm ruby rubyonrails support supportdesk ticketing web