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Support Incident Tracker
Analyzed about 8 hours ago
Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every
Licenses:
gpl
Request Tracker
Analyzed about 12 hours ago
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs
SugarCRM
Analyzed about 12 hours ago
SugarCRM enables sales, marketing, and support organizations to manage their customer interactions more efficiently and profitably and is intended for both large and small companies worldwide. Platform agnostic, SugarCRM is the least complex, most portable, and most cost-efficient customer
Mostly written in language not available
Licenses:
gpl3
OTRS
No analysis available
OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to
Mostly written in language not available
Licenses:
AGPL3
Roundup Issue Tracker
R
Analyzed 4 months ago
Roundup is a simple-to-use and -install issue- tracking system with command-line, Web, REST, XML-RPC, python and e-mail interfaces. It manages a number of issues (with flexible properties such as "description", "priority", and so on) and provides the ability to (a) submit new issues, (b) find and
OTRS ITSM
No analysis available
ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework.
Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning
Mostly written in language not available
Licenses:
AGPL3
Work Request Management System
W
Claimed by Catalyst IT Analyzed about 13 hours ago
The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.
SIRIOS
No analysis available
A incident and advisory system for CERTs (Computer Emergency Response Teams).
SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail, telephone etc.) without gaps. Thanks to the different modules of SIRIOS you can process your
Mostly written in language not available
Licenses:
gpl
Cerb
Analyzed about 19 hours ago
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
Licenses:
devblocks...
phpBBmodders
Analyzed about 21 hours ago
We are a community targeting phpBB mod/extension authors (modders). Our primary aim as a website and community is to be a home for modders. We will try to encourage discussion and participation, inform modders on how to modify phpBB and how to create better and safer modifications as well as being a