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Remote Support Tool is an easy single click solution for remote maintenance.
This project started initially as a VNC launcher inspired by UltraVNC Single Click and Gitso. For a more consistent platform support and better compatibility the software was completely rewritten in Java and the
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requirement of any third party VNC software was dropped.
Remote Support Tool provides a graphical interface for both sides of a remote support session:
Customer Support Tool is started by the customer, who likes to provide access on his desktop for a support staff.
Staff Support Tool is started by the support staff in order to access the customers desktop remotely. [Less]