OTRS

September 23, 2014 – OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the iPhoneHandle 1.3.2. Release Details Release name: ... [More] iPhoneHandle 1.3.2 Required OTRS release: OTRS Help Desk 3.3.1 or higher Release date: September 23, 2014 Release type: [Less]

September 23, 2014 – OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the module FAQ 4. Release Details Release name: FAQ 4 beta1 Required OTRS release: OTRS Help Desk 4 beta2 or higher Release date: September

September 23, 2014 – OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release 2.3.3 of the FAQ module. Release Details Release name: FAQ 2.3.3 Required OTRS release: OTRS Help Desk 3.3.6 or higher Release date: September 23, 2014 Release

Service management software provider OTRS Group is releasing a beta version of its new software release, OTRS 4. The beta version comes with a new numeric versioning scheme, and is released with a new strategic plan for OTRS going forward, with a focus on features and professional services. Cupertino, USA. September 9, 2014: OTRS Group,

September 09, 2014 – OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first beta release of OTRS Help Desk 4. Release Details Release name: OTRS Help Desk 4 beta1 Release type: beta Release date: September 09, 2014 What’s New 1. PRODUCTIVITY

September 09, 2014 – OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of OTRS ITSM 4. Release Details Release name: OTRS::ITSM 4 beta1 Required OTRS release: OTRS 4 beta1 or higher Release date: September 09, 2014 Release

September 09, 2014 – OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Help Desk 3.3.9 Sunrise Beach Ko Lipe. Release Details Release name: OTRS Help Desk 3.3.9 Release type: stable Release date: September 09, 2014 What’s New Updated

September 09, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release OTRS::ITSM 3.3.9 Sunrise Beach Ko Lipe. Release Details Release ... [More] name: OTRS::ITSM 3.3.9 Required OTRS release: OTRS Help Desk 3.3.9 or higher Release date: September 09, 2014 [Less]

September 09, 2014 – OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Appliance 1.0.9. Release Details Release name: OTRS Appliance ... [More] 1.0.9 Release type: stable Release date: September 09, 2014 Includes OTRS 3.3.9 Download Download the latest release with [Less]

OTRS Group, the Open Source helpdesk software giant announces new training, for its IT support software, for clients in Canada. Starting September 2014 the company will showcase to users how to increase their service desk’s efficiency through a dedicated four day programme. Cupertino, USA. 29 July 2014 – OTRS Group, the world’s leading provider of