OTRS

Jugos del Valle, one of the leading food, juice and non-carbonated beverage companies in Mexico is part of the bottler system of Coca-Cola Drinks and offers a broad portfolio of 14 brands and more than 153 products. The main brands are: Del Valle, Del Valle Frut, Powerade, Fuze Tea, Florida 7, Frutsi and Beberé. It

   October 13, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release candidate of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.    

   October 13, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release candidate of OTRS 5.     Release Details Release name: OTRS 5 RC1 Release type: release candidate Release date: October 13, 2015   Please note, that from

October 13, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release candidate of OTRS 5. Release Details Release name: OTRS 5 RC1 Release type: release candidate Release date: October 13, 2015 Please note, that from now on we will

October 13, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release candidate of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions. Release Details Release

  Software News       Stable Version Now Available: OTRS 5 and the OTRS::ITSM Module 5   The long wait is over: As of today, the stable version of OTRS 5 and the OTRS::ITSM Module 5 are available for download. The corresponding free features have also been updated to the new framework version. OTRS

  Software News   Update Recommended: Vulnerabilities in OTRS iPhone Handle Package and OTRS Framework     Due to a vulnerability in the OTRS iPhone Handle Package, we strongly recommend updating the package in all versions of the OTRS frameworks ... [More] immediately. The latest packages are now available for download. The vulnerability enables agents to add [Less]

   September 29, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third beta release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.  

  September 29, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth beta release of OTRS 5.     Release Details Release name: OTRS 5 beta 5 Release type: beta Release date: September 29, 2015   Please note, that

September 29, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth beta release of OTRS 5. Release Details Release name: OTRS 5 beta 5 Release type: beta Release date: September 29, 2015 Please note, that from now on we