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Posted over 8 years ago
We’re slightly more than 20 days away from KazooCon 2015 and we want you here to see the power and scalability of our new VoIP platform firsthand. So if you are still on the fence on attending, we’re revealing the top ten reasons why you need to ... [More] attend the Unified Communications Revolution. Early-bird pricing ends on Sunday, September 20th, so register now and save money. So what are you waiting for, go to www.KazooCon.com and register. Number 10 - Demo’s, Demo’s, Demo’s We heard your feedback from KazooCon 2014, and the overwhelming favorite session was the breakout demo. So we are doubling down this year and will be hosting five hands-on demos (hint: bring your laptop). You will get a first-hand look of the of our new Kazoo API’s and our Engineering team will take you through it step-by-step. Our interactive demo’s will include:A Look Ahead at the power of Video, WebRTC and Mobile;Onboard Customers Automatically via Your Brand;Provisioning including Encryption, NAPTR, SRV Records, Failover and Security;WebHooks and WebSockets - Getting Real - Time Information to Create Call Recording and Screen Pop Integration Tools; andDebugging using Packet Captures, Wireshark and NAT.Number 9 - Amazing Guest SpeakersOur staff is poised to give outstanding presentations, and we have been prepping demos for weeks. But we’re not the only ones going to be on the podium this week. Telco gurus from around the world are going to wow you with their talks by presenting their own stories of success, tools for enhancement in the telecom industry, and more. We have C-Level speakers from Mast Mobile, Orange, Kamailio, FreeSWITCH, VirtualPBX, IBM Cloudant, Telnexus and SIPLABS. You don’t want to miss it!Number 8 - Let’s make it a week in San FranciscoJoin us for our official Kazoo Training directly following KazooCon from October 7-9. This three-day training will teach you about Kazoo and all of the third-party components that power the platform. You will deep-dive into Kazoo APIs, and learn how to set up a cluster, GUI, WhApps, FreeSWITCH, BigCouch and much more. Purchase both an Early-Bird KazooCon + Kazoo Training ticket and save money! Register Here!Number 7 - The After-PartyNo conference is complete without an after-party. Join us this year for some spirited libations and telco networking. If you attended last year, you bore witness to our alcohol-fueled Scrabble, Pictionary, and arcade games. Last year our Lead Designer Josh was undefeated at Mario Kart, so we’re all practicing to take him down this year. We’ve got plenty of fun and collaborative events planned for this year’s party, but we’re not spoiling the surprise.Stay tuned as we count down to Number 1. But Register Now at www.KazooCon.com [Less]
Posted over 8 years ago
We’re now 30 days away from KazooCon! Want to tell your friends about KazooCon and save money at the same time? Refer a friend, you’ll receive 25% off your ticket for each person you refer. Here’s the referral link: http://www.eventbrite.com/r/kazoocon
Posted over 8 years ago
Product/ Feature Improvements It is hard to stress how exciting this version release is for our resellers, who are passionate about the end user experience. Some of the requests came through our community, who helped us beta test before launch, and ... [More] deserve a hand for kicking the tires! Some major highlights:   SmartPBX got a walkthrough to make it easier for first time users, and a fix to how the Virtual Receptionist works by default. White Labelling for Resellers got a MAJOR upgrade. The branded experience is now much more pervasive across the board, from Forgot Password to the Report Call button. Also, the UI now helps you configure your DNS properly, a big time saver when trying to get setup. Remote Reboot for Devices is here! You can now reboot devices REMOTELY from the UI. This means no more site visits or requests to the customer to reboot their own phones. Now, you just make your configuration changes, click the “Reboot Device” button and you are done! Trust us, your support team will love it. Conference bridges now can have entry/exit tones that you can toggle on/off. User Portal has been ported in from the old UI. Updated language and time options for international clients.   Product and Feature Improvements Product/ Feature Ticket Release Notes Advanced Callflows UI-1493 Account Caller ID settings are now enabled in Advanced Callflows. Advanced Callflows UI-1787 Admins may now control entry/exit tone settings on conference bridges, and can toggle them on/off. Billing UI-1609 Improvements to Billing API for our Hosted Cloud Branding UI-1584 Made the Forgot Password button on login an optional item for branded accounts, so Resellers can control the security experience more tightly. Branding UI-1580 Multiple Sub-branded accounts are now enabled for resellers. Additionally, masquerading in the Branding app should now work for all subaccounts, not just the top level account. Branding UI-1744 Resellers attempting to configure their Whitelabel domains will now get feedback from the UI on whether or not their DNS entries are properly configured. Branding UI-1375 The Branding UI will now provide a Domain Configuration Helper Tool, so that admins can more easily configure their domains correctly. Branding UI-1497 Call Reporting for resellers is now supported! End users can now report calls to an email of your choosing in the White Label app, so that you can troubleshoot specific call logs when the system is experiencing an error. Branding UI-1470 Branding App now allows for customized text in Browser tab. Branding UI-1473 Branding Manager now allows you to Customize the Favicon in the browser on your White Labeled portal Branding UI-1480 Branding Manager now allows you to Customize the welcome message on your White Labeled portal Device Management UI-377 You can now restart Devices remotely. General UI-1626 Improved documentation for Monster UI apps. General UI-1622 Improved password validation to require 6 characters General UI-1636 Self-Service users may no longer see trunking options, since plans don’t work on trunks. General UI-1606 Users may now tab through buttons when using the UI Kazoo UI Changes UI-1723 Kazoo can now handle European and other date formats where ‘DMY’ or 'YMD’ schemas are used. Kazoo UI Changes UI-1587 Updated Russian Translation for Kazoo UI. Kazoo UI Changes UI-1459 User Portal has been successfully ported into the new UI and is available to resellers. Kazoo UI Changes UI-1499 Account Timezones will no longer default to the timezone of the browser on account creation Kazoo UI Changes UI-343 File Uploads now will show progress of the upload. Kazoo UI Changes UI-1574 Voicemail Messages can now be listened to in the User Portal. Porting UI-1757 Added 'Cancelled’ Port state to Smart PBX and Port Manager. Porting UI-1750 Clarified scheduling information for ports Porting UI-1753 Clients will now see scheduling (date/time) information for their ports. Porting UI-1718 Porting is now attached to Project Phonebook. Porting UI-1690 Porting now uses the API instead of trying to filter by itself, resulting in a faster, more responsive experience. Provisioner Core PROV-166 Phones should now display the User/Extension rather than the sip registration information, making for a better user experience. Reporting UI-1612 Reseller Reporting Tool is now easier to use thanks to better filtering. SmartPBX UI-1206 Caller ID Prepends on Ring Groups are now supported. SmartPBX UI-1421 Created a Step by Step walkthrough to help people understand how to use SmartPBX on their first time in the app. SmartPBX UI-1657 SmartPBX now supports a default action on incoming call handing, so when users misdial, they aren’t lost into a dead menu. SmartPBX UI-1741 You can actually reboot the phone remotely now! Update firmware at night. Never again call your customers to reboot the phone. SmartPBX UI-1489 Clicking the Add User link should show a popup with a list of users to select. You should be able to select many users. SmartPBX UI-1745 Fixed a bug where the default action in menu’s wasn’t able to be properly set. SmartPBX UI-1721 Russian i18n files have been updated. SmartPBX UI-1772 Timepicker plugin now respects date format of the current user.   Kazoo Core Improvements Some nice goodies in here. A couple major highlights: Outbound faxing will now send an email confirmation notice to the sender. Device language settings now get inherited from the account, so there is less confusion for our multi-lingual customers on setup! Some other basic improvements, and the rest of the Core work this sprint was mostly bug fixes, so check that section for more interesting changes to the Core architecture.   Kazoo Core Improvements Product/ Feature Ticket KAZOO-3090 When an outbound fax goes through, the sender will now get an email confirmation. KAZOO-3808 Device and user language settings will now be inherited from the account, rather than defaulting to english. KAZOO-3634 Apps in the App Store can now be made “admin only” so that app functionality can be tested on production prior to launch. KAZOO-3775 Eliminated unnecessary retries on voicemail saving so that the system is more efficient. KAZOO-3637 Developers are now able to pass custom channel VAR’s to babble. KAZOO-3777 Text to Speech improved with new voices. KAZOO-3647 Webhooks created for a specific account will now be deleted when the account is deleted.   Developer Improvements As our client base grows, so does the number of developers looking for additional access via the APIs. Key highlights: We have improved access to the service docs APIs in preparation to be able to help developers who wish to store charges in the system. We have vastly improved the experience with Webhooks, making them easier to toggle on/off/timeout, providing email notifications when Webhooks fail, and improving the information that comes from debugs. Developer Improvements Product/ Feature Ticket Release Notes Developer KAZOO-3636 SMS API now provides an option  to not convert caller-id and caller-ID to e164, so that caller-ID is preserved. Developer KAZOO-244  An API now exists that tracks Service Doc changes, so that a history of billable transactions for billing. This is a big deal for 2600hz as well as our resellers, as you can now track charging history for any charge on the system. Developer KAZOO-3597 API will now validate CNAM when attempting to set, and return an error if the submission is more than 15 characters. This will help prevent users from setting CNAM that is longer than the system supports. Developer KAZOO-3663 Crossbar API for Provisioner now shows 'callids’ in the logs Developer KAZOO-3689 Dialyzer now returns less warnings when performing Static Code Analysis on Kazoo code. Improves code quality. Developer UI-1454 Improved documentation for User States Developer UI-1381 The “Font Awesome” font and CSS toolkit is now available to front end developers, providing access to more icons and a more up-to-date library Developer KAZOO-3766 Upgrade for Project Phonebook to be able to retrive an auth token on login to verify that the user is who they say they are. Webhooks KAZOO-3633 Developers can now re-enable all timed-out webhooks at one time. Webhooks UI-748 Webhooks will now show the history of attempts for each hook. Webhooks KAZOO-3631 Webhooks debug info now provides request headers and payload as well as the response headers and payload for any failed attempts. Webhooks KAZOO-3632 An email notification will now be provided if a webhook is disabled. Webhooks UI-1469 Individual Webhooks can now be toggled active/inactive to make management of the hooks easier.   Bug Fixes   Bug Fixes Product/ Feature Ticket Release Notes Advanced Callflows UI-1731 Timeout/Delay Settings are now functional in the new UI. Advanced Callflows UI-1604 UI Improvement Branding UI-1760 SmartPBX now respects Branding app settings for the Support email field Branding UI-1649 Fixed a Custom Welcome Message error. Branding UI-1503 Fixed a JS error causing branding app not to load Branding UI-1575 Fixed the Branding App so it respects Default Language settings in the UI Branding UI-1593 Improved UI content to be more gender neutral. Branding UI-1743 The Whitelabel Domain Helper now displays more complete DNS requirements when resellers are configuring Whitelabelling Call Logs UI-1702 Using the “This Week” filter on call logs will now include Sundays in the Call Logs Carrier Manager UI-1455 UI Improvement Carrier Manager UI-1468 UI Improvement Carrier Manager UI-1466 Updated tabs in Carriers Manager to be more clear to the user Developer KAZOO-3751 Fixed a bug with Webhooks preventing them from sending requests due to a function clause error with ibrowse. Developer UI-1482 Removed obsolete shared_auth code Device Management UI-1685 Fixed a bug with device codecs General UI-1728 Control Panel is now hid from End Users General UI-1737 Fixed a bug when applying service plans. General UI-1701 Fixed a quickcall bug General UI-1730 Improved White-Labelling General UI-1729 Improvements to Step by Step Wizard General UI-1707 UI Fix Kazoo Core KAZOO-3628 Fixed a bug with Auto Top Up feature on hosted accounts. Kazoo Core KAZOO-3638 Backend API fix Kazoo Core KAZOO-3649 Bug fix for voicemail count. Kazoo Core KAZOO-2895 Call restrictions will now be applied after processing dial plans to enable international support. Kazoo Core KAZOO-3563 Devices will now sync to the new SIP user name, when SIP user name is updated in the settings. Kazoo Core KAZOO-3577 Fixed a bug in PBX Connector that caused changes to not take effect for about an hour. They now take effect immediately. Kazoo Core KAZOO-3626 Fixed a bug where adding more than 4 codecs to a device would crash the provisioner Kazoo Core KAZOO-3659 Fixed a bug where auto top-up transactions were being authorized, but not charged. Kazoo Core KAZOO-3648 Fixed a bug where Directories weren’t deleting from MonsterUI Kazoo Core KAZOO-3644 Fixed a bug where flushing numbers from the cache would flush ALL numbers from the cache. This fix will reduce db requests and only flush the specific numbers that have changed. Kazoo Core KAZOO-3708 Fixed a bug where running Multiple Milliwat listeners on the message bus were crashing the system. Kazoo Core KAZOO-3122 Fixed a feature code bug where different feature codes were being interpreted as the conflicting numbers. Kazoo Core KAZOO-3642 Fixed an issue where numbers in the middle of being ported it would get orphaned if the account was deleted before Port In was completed. Kazoo Core KAZOO-3551 Fixed Ecallmgr bug where it was overwriting the Freeswitch configuration db with blank data after booting/restarting the system. Kazoo Core KAZOO-2548 Kazoo will now turn off pagination when filters exist on the request Kazoo UI Changes UI-1444 Cookie will no longer update if the App Store is updated while masquerading. Kazoo UI Changes UI-1492 Fixed a bug in numberSelector Kazoo UI Changes UI-1483 Fixed Date formatting for Gregorian calendars Kazoo UI Changes UI-1578 New Accounts on our Hosted Platform will now default to per minute when an account is created, so it’s easier for Resellers to begin setting up services. Kazoo UI Changes UI-1494 UI Fix Kazoo UI Changes UI-1502 UI Fix for disappearing apps Kazoo UI Changes UI-1474 UI Improvement Kazoo UI Changes UI-1490 UI Improvement Number Manager UI-1505 UI Improvement Number Manager UI-1607 UI Improvement PBX Connector UI-1382 Fixed a bug that was causing WYSIWYG to take too long to load in Firefox PBX Connector UI-1495 Fixed number layout bug in PBX Connector PBX Connector UI-1613 Outbound trunks will now show their cost PBX Connector UI-1638 UI Improvement - Better Icons Porting UI-1776 Bug Fix Porting UI-1748 Clarified scheduling information for ports Porting UI-1739 Fixed a wild JS error Porting UI-1746 Fixed anerror with duplicate numbers Porting UI-1740 Removed empty drop down when viewing Port States Provisioner Core PROV-170 Fixed an error where the path to the yealink firmware does not include the brand name in the auto-generated files. SmartPBX UI-1771 Bug Fix SmartPBX UI-1498 Call Restrictions settings now sync between MonsterUI and KazooUI [Less]
Posted over 8 years ago
Our third KazooCon is rapidly approaching, and we have been reflecting on the successes and failures of our first two events. We have talked to past attendees, our partners, and sponsors about what is most important to them about our products. Over ... [More] the past couple of months, we have been slowly building the KazooCon agenda and today we are proud to announce it to you. As you may already know, this year’s event will occur October 5th – 6th at Broadway Studios in San Francisco, CA. So what will take place at KazooCon and why should you come?Huge AnnouncementsEvery year at KazooCon we want to show you all the incredible things we’ve been working on, and admittedly sometimes we over promise and show an unfinished product. Back in January, the entire 2600Hz team discussed Kazoo, our common goals, and how we want to take the company forward. Over the past nine months we have been singularly focused on building a set of fully-featured products, and KazooCon is where we will be introducing it to the world. There is no question that this will be the most important KazooCon yet! We will announce SaaS including our brand new reseller platform, Cluster Manager, Infrastructure as a Service (IaaS) and will reveal our incredible new brand. We have been very quiet all year, but brace yourself because it’s about to get loud.Interactive Demo’sWe heard your feedback from KazooCon 2014, and the overwhelming favorite session was the breakout demo. So we are doubling down this year and we’ll be hosting five hands-on demo’s (hint: bring your laptop). You will get a first-hand look of the of our new Kazoo API’s and our Engineers will take you through it step-by-step. Our interactive demo’s will include:A Look Ahead at the power of Video, WebRTC and MobileOnboard Customers Automatically via Your BrandProvisioning including Encryption, NAPTR, SRV Records, Failover and SecurityWebHooks and WebSockets - Getting Real-Time Information to Create Call Recording and Screen Pop Integration ToolsDebugging using Packet Captures, Wireshark and NATWonderful Slate of Telephony LeadersThis year we have an exceptional slate of Business leaders and and Telecom pioneers. Telco gurus from around the world are going to wow you with their talks by presenting their own stories of success, tools for enhancement in the telecom industry, and much more. Our speakers include:David Messenger, Founder and CEO of Mast MobileChristos Kolias, OpenFlow/ SDN Technical Lead at OrangeDaniel Constantin Mierla, Co-Founder of Kamailio Michael Jerris, Co-Founder of FreeSWITCHLon Baker, COO at Virtual PBX Greg Hobson, Market Development at IBM CloudantVernon Keenan, Co-Founder and CEO of TelnexusMikhail Rodionov, CEO of SIPLabsSo what are you waiting for, join us for the Unified Communications Revolution!Not convinced yet? Take a look at a presentation from last year! [Less]
Posted over 8 years ago
40 days until the Communications Revolution! Time to book your hotel. Join us at KazooCon for talks from FreeSWITCH, Kamailio, Mast Mobile, Virtual PBX, IBM Cloudant, Telnexus and many more! Register now and save: www.KazooCon.com
Posted over 8 years ago
We’re officially less than 50 days until KazooCon! Buy your tickets, get a flight, and get out to San Francisco! http://goo.gl/SQqpO4
Posted over 8 years ago
About SlableSlable provides affordable enterprise I.T. and communication solutions for small-to-medium businesses (SMB) in the Washington, D.C. metropolitan area. Their goal is to eliminate all I.T.-related hassle from work environments of various ... [More] types ranging from veterinarians to marketing/PR firms. Their network infrastructure enables companies to host their applications on a reliable and secure network so that their customers can focus on what they do best. Slable’s team of 14 employees is able to provide stellar support around the clock for all customers.Challenges Slable needed a reliable VoIP platform that could be easily by their customers. Slable’s previous VoIP solution was not powerful enough to handle complex features and began to experience weekly outages, resulting in a loss of faith in their services. Facing the prospect of losing customers, Slable decided to find a reliable VoIP platform that would scale with their growing customer base and provide feature rich applications for advanced users. Slable needed a reliable VoIP platform that could be easily by their customers. Slable’s previous VoIP solution was not powerful enough to handle complex features and began to experience weekly outages, resulting in a loss of faith in their services. Facing the prospect of losing customers, Slable decided to find a reliable VoIP platform that would scale with their growing customer base and provide feature rich applications for advanced users.2600Hz’s Solution Implementation When Slable started researching VoIP platforms, they realized that there was little focus on SMB customers. Most providers lacked the training and documentation for Slable to implement their solution and had minimums that were too high. 2600Hz was able to provide a reliable platform, partner support, quick onboarding/training and customized solutions for advanced users. Business Outcome 2600Hz’s customizable platform enhanced Slable’s VoIP capabilities and freed time for customer outreach, service, and support. Slable achieved a better ROI due to prompt support responses, reduced downtime, easy migration, and better tracking of customers. 2600Hz is continuously adding unique and bleeding edge features, creating a one-of-a-kind telecom experience for Slable’s clients. As a result, Slable has been able to grow their VoIP business and are aggressively pushing VoIP in the local Washington, D.C. market with cost-savings and increased features. Key Improvements Comprehensive Training Competitive Pricing True Support Customizable Solutions ScalabilityMobility [Less]
Posted over 8 years ago
Get a sneak peak of the brand new SmartPBX App. This efficient tool alone gives you VoIP functionality and allows manage and remove services for all of your telecom clients. To get a free demo, sign up! http://partner.2600hz.com/
Posted over 8 years ago
Posted almost 9 years ago
Join us for three days of Kazoo training – July 20-22. We will deep dive into Kazoo APIs and learn how to set up a cluster, GUI, WhApps, FreeSWITCH, BigCouch and more. Learn how to install, configure, maintain and program Kazoo so that you can build your business. Go in to the bootcamp as a novice – and come out as a Kazoo ninja. Register Now!