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Posted over 8 years ago
Least Cost Routing in the Cloud from 2600Hz The ThinQ team discuss how to set up your routing profile, carrier selection, high volume traffic management, and LCR routing
Posted over 8 years ago
VirtualPBX - Back Office, Delivering Voice in a Competitive Market - KazooCon 2015 from 2600Hz In a competitive market, high quality voice services alone are rarely enough. Lon will speak about the customer lifecycle, back office systems from ... [More] Sales to CRM to deployment, and how to drive profitable growth while delivering an excellent customer experience. [Less]
Posted over 8 years ago
The Next Wave - KazooCon 2015 from James Solada CTO Karl Anderson discusses the state of Kazoo. This includes integrations with FreeSWITCH, erlang, and Kamailio. Reseller milestones include the release of whitelabeling, webhooks, migration, carriers, debugging, account management and more.
Posted over 8 years ago
Detecting and Managing VoIP Fraud from James Solada This is an overview of VoIP fraud, different types of fraud and what telecommunication carriers are doing to combat this issue. Types of fraud include International / Premium Number Fraud ... [More] , Impersonation / Social Engineering, Service Degradation / Denial of service. Presented by Mark Magnusson at KazooCon 2015.  [Less]
Posted over 8 years ago
Telecom Rating and Limits from James Solada James Aimonetti discusses VoIP Rates, Routing, and Services at KazooCon 2015.
Posted over 8 years ago
Billing Data with Kazoo from James Solada Product Director Aaron Gunn discusses billing options for SaaS and IaaS customers. This includes CDR API, AMPQ, and integrating VoIP billing platforms.
Posted over 8 years ago
Tuning Kazoo to 10,000 Handsets - KazooCon 2015 from James Solada People love to talk about scale. Some vendors pitch that their systems easily support 100,000 simultaneous calls, or 500 calls per second, etc. The reality is, in the real ... [More] world, people’s behaviors vary and the feature sets they use can cut these numbers down quickly. For example, ask that same vendor claiming 100,000 simultaneous calls if it can be done while call recording, call statistics and other features are turned on at the same time, and you’ll usually get a very different, cautious, qualified response. In this presentation, we’ll show you how to set up your infrastructure to support 100,000 simultaneous calls. [Less]
Posted over 8 years ago
We’re preparing for #KazooCon! Are you ready for the Unified Communications Revolution on Monday? If you have not purchased tickets, do so right now…only five tickets remain http://ow.ly/SPQgr
Posted over 8 years ago
The SmartPBX App combines comprehensive PBX functionality with user-friendly interface. Set up new users in minutes, manage all of your accounts, reduce installation and labor costs, and provide business-specific user features. All services are ... [More] controlled via API’s, allowing you to extend the App functionality as needed. Within the interface you have the ability to create, manage, and remove services for your users.  2600Hz offers a true Unified Communications solution, providing telco solutions that can be deployed by anyone in the continental United States. The SmartPBX App is highly scalable, redundant and clustered, providing increased functionality and time-savings when compared to traditional VoIP telecom carriers. Remotely manage your entire product offering within the SmartPBX Dashboard and quickly diagnose and solve most issues that may arise. See SmartPBX at WorkSo what Features Make 2600Hz’s SmartPBX Different? Total Administrator Visibility - The SmartPBX dashboard provides a comprehensive overview of your entire product offering. Within the dashboard, review the total users, devices, main numbers and conference numbers. Have peace of mind knowing that your network is working properly just by looking at the dashboard.Manage All Users & Features - Create users and manage all their settings within the Users tab of SmartPBX. Add Users, attach Phone Numbers, Devices and assign specific User Features within the UI. Manage what features your users can access including Ring Groups, Caller ID, Call Forwarding, Hot Desking, Voicemails, Faxbox, Conference Bridge, Find Me, Follow Me, Music-On-Hold and Inbound Call Recording.Purchase, Port and Assign Phone Numbers - Provide each user with their unique direct-dial phone and extension number. Assigning and managing numbers within the UI is extremely easy, and you can purchase a number in seconds.Provision Devices - Provision Yealink, Polycom and Cisco devices in minutes with our built-in auto- provisioning system. The UI comes pre-populated with these manufacturers and devices are continuously being added. Bring in your own devices or allow users to bring in their own. Devices can be provisioned remotely, users just need to provide their MAC and IP address, then plug in and reset their device.Call Handling and Virtual Receptionist - Create customized greetings and call routes to give businesses that professional touch. Set up a main business phone number and utilize the pre-built Virtual Receptionist to handle inbound calls. Virtual Receptionist will professionally and automatically transfer calls to an appropriate department or person. Set time-of-day routing and holidays, effectively managing business hours.Conference Numbers - Create a direct-dial conference number. Pre-programmed room numbers and conference room PINs allow access to the conference.Billing and Transaction Services - Easily add credit cards on file and change accordingly. Create and set limits for users that include inbound and outbound trunks, and per minute credits.Call Logs - Diagnose call delivery problems with ease. Every call is tracked and call problems can be reported with a single click. [Less]
Posted over 8 years ago
We’re less than 10 days from ‪#‎KazooCon‬. For all you late-birds out there, now is the time to buy! Only nine tickets remain. www.kazoocon.com