Chief of R&D
Affiliated with WebGroup Media LLC
I co-founded the project with Ben Halsted in Jan 2002.
For versions up through 2.x I built out the web interface while Ben worked on the compiled
... [More] email parser.
I was the primary developer on Cerberus Helpdesk 3.x.
In 4.x I did the research, built the framework (Devblocks), designed the architecture (plugins, DAO, API) and wrote most of the application code.
I led research and development on both 5.x and 6.x. [Less]