SIRIOS

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the ... [More] OTRS::ITSM module 7 patch level 28.   What´s New — Bug Fixes — Browser Support JavaScript is required […] [Less]

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the ... [More] OTRS CloneDB module 7 patch level 17.   What’s New — Bug Fixes Ticket#2021070542000413 – Added notes to […] [Less]

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the ... [More] OTRS MasterSlave module 7 patch level 26.   What’s New — Bug Fixes Ticket#2021051542000578 – OTRS does […] [Less]

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the ... [More] OTRS Survey module 8 patch level 2.   What’s New Updated translations, thanks to all translators. Bug Fixes […] [Less]

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the ... [More] OTRS Survey module 7 patch level 23.   What’s New Updated translations, thanks to all translators. Bug Fixes […] [Less]

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the ... [More] OTRS Survey module 7 patch level 23.   What’s New Updated translations, thanks to all translators. Bug Fixes […] [Less]

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the ... [More] OTRS TimeAccounting 7 patch level 24.   What’s New Fixed broken links for system configuration. Removed outdated […] [Less]

June 16, 2021 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: [email protected] PGP Key pub 2048R/9C227C6B 2011-03-21 uid OTRS ... [More] Security Team GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B Security Advisory Details […] [Less]

Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: [email protected] PGP Key pub 2048R/9C227C6B 2011-03-21 uid OTRS Security Team GPG ... [More] Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B Security Advisory Details ID: OSA-2021-11 Date: 2021-06-16 […] [Less]

June 14 , 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS 8 patch level 14.   Important for Upgrading Please consult our admin manual for detailed […]